Question 1

How do I request my car with Parkfetch?

Accepted Answer

Send a text message with your car number and pickup time to your building’s dedicated Parkfetch phone number. You can also call or use the Parkfetch app. Your building’s garage receives the request instantly and brings your car to the curb.

Question 2

Where is Parkfetch available?

Accepted Answer

Parkfetch is available in New York City for luxury condominiums, doorman buildings, hotel valet services, and garage operators. We are expanding to additional markets.

Question 3

Do I need to download an app to use Parkfetch?

Accepted Answer

No. You can text or call your building’s Parkfetch number — no app download required. The app adds one-tap requests and real-time tracking for residents and hotel guests who want it.

Question 4

Does Parkfetch work with hotel valet systems?

Accepted Answer

Yes. Parkfetch integrates with hotel valet operations, allowing guests to request their car via text instead of waiting at the valet stand. The valet team sees requests on a real-time dashboard with push notifications, reducing wait times and improving the guest experience.

Question 5

How quickly can my building or hotel go live with Parkfetch?

Accepted Answer

Most properties are live within 24 hours. We provision a dedicated phone number, set up the operator dashboard, and onboard your garage or valet team — all in one day.

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